1.- Who are we?

With the aim of complying with current current data-protection rules, CECOTEC INNOVACIONES S.L guarantees that your personal data processing is carried out ensuring rigorous compliance with legal provisions. In this sense, we want to inform you about our data compilation and use system.

The following description about our privacy policy explains which data is registered in our app for your mobile device and which of this information is processed and used, as well as in which way and towards who you need to go to in case there is any doubt or request.

2.- Data controller

Cecotec Innovaciones S.L. -from now on referred to as CECOTEC- is your personal data controller. The company’s identifying data is:

  • Cecotec Innovaciones S.L., with NIF No. B-97.937.890 with registered office in C/Pinadeta S/N, Quart de Poblet, CP 46930 (Valencia) and with e-mail address: info@cecotec.es.

3.- Personal data we collect: Origin, purpose and legal basis of the processing.

Upon downloading our App and accepting this privacy policy, the personal data we collect is your e-mail address and your mobile device’s IP address. The aim of collecting these is to provide services offered by the App, being able to control your smart robot vacuum cleaner from your mobile device.

We also collect your robot vacuum cleaner’s serial number in order to analyze all possible technical problems and offer you a quick solution, improving your device’s performance.

Likewise, we inform you that by downloading and and using our mobile App, once you connect your robot vacuum cleaner to it, Cecotec will have access to the mapping the robot has registered in its internal memory. Under no circumstances the technology used geolocates the product, but it does register the map or plan of the structure where the smart robot carries out out its vacuuming function, remaining memorized in its internal memory and allowing Cecotec to have access only if the product is connected via the mobile App. In order for this data to be transmitted, it is necessary that you register your product online and connect through Wi-Fi or Bluetooth. Cecotec will not access to the aforementioned data unless there is a technical problem with your product and it requires knowing about it with the aim of solving it. This information will not be used for any other purposes.

The preprocessing basis of legitimacy is your agreement, once this Privacy Policy has been previously accepted.

Your data will not be disclosed to third parts. Nevertheless, we inform that personal data can be accessed by third parts which result necessary to provide the service, being these authorized to use it to carry out its mandated tasks.

The company in charge of developing this mobile App is BONA ROBOT ENTERPRISE LIMITED, located in the People’s Republic of China, with registered office in RM 1802B FORTRESS TOWER, 250 KING’S ROAD NORTH POINT (HONG KONG). This company, in charge of the processing, is located in a third country external to the European Economic AREA. Its data protection law does not guarantee an adequate level of protection in line with regulation “Reglamento (UE) 2016/679”, reason why it is required that you grant explicit consent by accepting the corresponding box before using the mobile App for the said company to be able to access to your data.

4.- Data protection rights.

The person concerned will be able to exercise its rights writing to the responsible’s postal address or via e-mail address.

  • Right of access. You have the right to request the person in charge the access to your data in order to check which information they are processing, with which purpose and the conservation period, amongst other information. 
  • Right of rectification or erasure. You may request inaccurate data to be corrected. 
  • Limitation right. They will be conserved for legitimate interest or exercise or defense against possible claims. 
  • Right of opposition. You may oppose to Cecotec continuing processing your data, in which case it will only be able to maintain your data for legitimate interest or the exercise or defense of possible claims. 
  • Right of portability. In case you desire your data to be processed by a different data controller.

Also, in case you have given your consent for a specific purpose, you will be able to withdraw it at any moment, without affecting this to your previous preprocessing legality.

You also have at your disposal the possibility of bringing a complaint before the Control Authority if you consider Cecotec does not carry out a proper processing, being able to bring a complaint before the Spanish Data Protection Agency (AEPD).

5.- Data conservation period.

The data of users who download and register in the mobile App will be kept until the user unsubscribes.

6.- Proof of age.

You certify you are over 14 years old and, therefore, have the required legal capacity to give your consent with regard to personal data processing, all these in full conformity with this Privacy Policy.